Oneways.in Legal Information

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Oneways.in collects, uses, stores and protects information when you browse our website or use our taxi and cab booking services.

Last Updated: 30 July 2026

1. Introduction

Welcome to Oneways.in. We respect the privacy of our website visitors, passengers, customers and individuals who contact us for taxi booking or travel-related enquiries.

This Privacy Policy describes how information may be collected, processed, stored and used when you access https://oneways.in/, submit a taxi booking request, contact us by telephone or WhatsApp, or interact with our advertisements and online services.

By using this website or submitting your information through our booking and enquiry forms, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Depending on how you interact with our website and taxi booking services, we may collect the following types of information.

Personal Information

Journey and Booking Information

When you request a cab, we may collect information relating to your intended journey, including pickup city, destination, travel schedule, trip type, preferred vehicle and other details required to arrange the requested service.

Technical and Usage Information

When you access our website, certain technical information may be automatically collected through standard web technologies.

3. How We Use Your Information

Information collected through Oneways.in may be used for legitimate business and service-related purposes including:

4. Telephone and WhatsApp Enquiries

Oneways.in may provide telephone call and WhatsApp communication options to make taxi enquiries and bookings easier.

When you contact us through telephone or WhatsApp, information such as your mobile number, profile information visible through the platform, booking details and message contents may be processed for the purpose of responding to your enquiry and arranging your requested taxi service.

WhatsApp and similar communication platforms operate under their own privacy policies and terms of service.

5. Cookies and Similar Technologies

Oneways.in may use cookies or similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may be used to:

You may control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect some website features.

6. Google Analytics

We may use Google Analytics or similar analytics services to understand website usage and improve the performance of Oneways.in.

Analytics services may collect information such as device information, approximate location, pages visited, session duration and interaction behaviour. This information is generally used in aggregated form for website analysis.

7. Google Ads and Advertising Technologies

Oneways.in may advertise taxi and cab services through Google Ads and other online advertising platforms.

Advertising platforms may use cookies, conversion tracking technologies and similar identifiers to understand whether an advertisement resulted in a telephone call, website visit, WhatsApp enquiry or booking request.

Information collected through advertising technologies may also be used for campaign measurement, audience analysis and improvement of our advertising services.

8. Third-Party Services

To operate our website and provide taxi booking services effectively, we may use certain third-party technologies and service providers.

Service Purpose
Google Maps Location, route and distance-related information.
Google Analytics Website analytics and performance measurement.
Google Ads Advertising, conversion tracking and campaign measurement.
WhatsApp Customer communication and booking enquiries.
Hosting Providers Website hosting, technical infrastructure and security.

9. Sharing of Information

We do not sell or rent customer personal information for unrelated commercial purposes.

Information may be shared with trusted parties when reasonably necessary to provide your requested service.

10. Driver and Travel Partner Information

Where required to complete a taxi booking, limited customer information such as passenger name, mobile number, pickup location, destination and travel time may be shared with the driver or vehicle operator assigned to the journey.

Such information should only be used for completing the relevant taxi service and associated communication.

11. Payment Information

Where online or electronic payment options are offered, payment transactions may be processed by third-party banks, payment gateways or payment service providers.

Oneways.in does not normally store complete debit card, credit card, UPI PIN or banking authentication credentials on its website servers.

12. Information Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore exercise reasonable caution while sharing information online.

13. Data Retention

Personal and booking information may be retained only for as long as reasonably required for purposes such as:

14. Your Privacy Choices

Subject to applicable law, you may contact us regarding personal information you have provided through our website.

You may request:

15. Children's Privacy

Oneways.in is intended for general taxi and transportation services and is not designed specifically for children.

We do not knowingly seek to collect personal information directly from children without appropriate parental or guardian involvement where required.

16. External Websites

Our website may contain links to external websites, maps, social media services or other third-party platforms.

Oneways.in is not responsible for the privacy practices, content or security of independent third-party websites. Users should review the privacy policy of any external platform they visit.

17. Legal Disclosure

We may disclose information where reasonably necessary to comply with applicable law, court orders, legal processes, government requests, fraud investigations or protection of the rights and safety of our customers, business and service partners.

18. Changes to This Privacy Policy

Oneways.in may update this Privacy Policy periodically to reflect operational, technical, legal or regulatory changes.

Any updated version may be published on this page together with a revised "Last Updated" date.

Your Privacy Matters

Information submitted to Oneways.in is intended primarily for taxi booking, customer communication, service improvement, security and related business purposes.

19. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of information through Oneways.in, you may contact us through the contact information displayed on our website.

Website: https://oneways.in/

Business: Oneways.in

Service: Taxi, Cab Booking, Airport Transfer, Local and Outstation Travel